This page contains links to technical articles about VirtualAcorn products. Please note that using any of the information contained in these articles is done so entirely at the users own risk. These articles will assume a reasonable level of technical expertise in both RISC OS and Windows. Failure to follow instructions in an article accurately could cause your VirtualAcorn product to cease functioning correctly.
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Search the VirtualAcorn website
If you need help with a particular problem then the following search (provided by Google) may well help. This will search the VirtualAcorn website as well as the VirtualAcorn Forums for any key words that you enter. Try and keep your search terms simple. For example type "Sibelius" rather than "How do I install Sibelius in my copy of VirtualRPC".
The Technical Support Assistant (TSA) version 2.00
The Technical Support Assistant can help you diagnose and solve all of the common support problems. Since we are only open during normal office hours (10:00 am to 4:00 pm Monday to Friday) there can be a delay in you getting a response to a support e-mail that you have sent us. The TSA asks the same questions we would ask over the phone, or via e-mail, in order to find the problem and suggest the correct solution. Our research has shown that the TSA is a very effective and quick way of solving 95% of the problems experienced by our customers.