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Opening Times

VirtualAcorn's offices are open between 10:00am and 4:00pm Monday to Friday, excluding Christmas and Bank Holidays.

If no one is able to accept your phone call please leave a message on our answerphone. Please remember to include your name, weekday daytime phone number and a short message. We will return any calls as soon as possible (usually same day).


Contacting Virtual Acorn

VirtualAcorn products are supplied by 3QD Developments Ltd

3QD Developments Ltd
29 Alma Road
DE11 0SD
Tel 01283 522969


Our Terms of Business

Our Terms of Business governs how we operate as a business and provides a framework for any contract formed between us and a customer. This document explains:

  • Who we are.
  • Placing an order
  • Payment methods we accept.
  • Warranties and refunds.
  • Transfer of licence.
  • Delivery methods.
  • Technical support guarantee.
  • Copy protection.


Our Privacy Policy

Our Privacy Policy governs how we handle any personal information. This document explains:

  • What information we might collect.
  • How we store any information.
  • How we might use such ingormation.
  • How cookies are used and handled by this website.
  • Requesting a copy of any personal information we hold about an individual.


Visiting Virtual Acorn

We are a mail order company and do not operate any retail premises. As such we regret that we are unable to accept callers under any circumstances as we do not hold public liability insurance.


Requesting an unlock code

If you need to obtain an unlock code please follow the instructions shown on the VirtualAcorn Product Registration window.

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 Copyright © 2021 3QD Developments Ltd. All rights reserved. All trademarks are acknowledged. All details are correct at the time of publication, E & OE.
Last Edit Date 31/03/21