Ordering from VirtualAcorn
All orders placed with us are accepted under our standard Terms and Conditions of Business (see the legal link on the left of this page). This page contains a summary of some parts of these Terms. However you should read the full text of our Terms and Conditions before placing an order. By placing an order you warrant that you have read and agreed to our Terms and Conditions of Business. Nothing in our Terms and Conditions in any way effects your statutory rights.
VirtualAcorn is a trading name, when you order from VirtualAcorn you are entering into a contract with 3QD Developments Ltd. Our name, company number, phone number and address is at the top of almost every page on this website.
Placing an order and making a payment
When you place an order via this website, or via normal post, you are entering into a contract with 3QD Developments Ltd. This contract is for the supply of goods and/or services in exchange for payment. You pay us and we send you the goods you have ordered and/or provide the service we have promised.
There are several different ways that you can place and order and pay for one of our products. You can either:
- Order on-line using our secure ordering system, which can take a range of credit cards, debit cards and PayPal payments.
- Order by post using a cheque drawn on a UK bank.
- If you are ordering for an educational establishment you can send an official order.
To order on-line simply go to the Products Page. Then add the items you would like to your shopping basket. Once you have finished simply click on the Checkout button on the left. Our system uses PayPal to authorise and take payments. You do not need a PayPal account to place an order as the system will also accept a wide range of debit and credit cards. Unlike some companies we will not charge you extra for using a credit card to make a purchase.
Ordering by post with a cheque
To order one of our products by post please send a cheque (drawn on a UK bank and made out in Sterling) for the correct amount made out to 3QD Developments Ltd, to the following address.
3QD Developments Ltd
29 Alma Road
Ordering by phone
Unfortunately we no longer able to accept debit or credit card orders by phone.
Ordering using a business credit account
We no longer operate credit accounts for business customers. Payment will need to be made by debit card, credit card or by cheque drawn in Sterling on a UK Bank at the time of order.
Ordering with an official Educational order
The following is a summary taken from our full Terms and Conditions of Business.
We can accept some official orders from UK educational facilities. The order must include an official order number and be signed by someone with the correct authority. The order must arrive by post to our usual address. Regretfully we are not able to accept official orders via fax.
Our credit terms are strictly 28 days from the date of invoice (this will be the date your order is processed) and full payment is due by the close of the 28th day. Until the invoice is paid the goods remain the property of 3QD Developments Ltd. Any invoices not paid by the due date will automatically incur a £6 admin charge and a reminder will be sent via normal post to the invoice address. Further reminders, each incurring a further £6 admin charge will be sent every 7 (seven) days.
If you place an order with us using an official order you agree to our terms of business. You also agree that our terms shall be the only terms that apply to the purchase and that any 'small print' on the rear of the official order shall not form any part of the contract of sale. By ordering from us with an official order you accept these terms and in addition agree to pay any admin charges incurred by late payment of the invoice.
Please note that we do not accept payment by BACS, only by cheque made out to 3QD Developments Ltd. You should factor in the time required to process the cheque to ensure that it arrives at our offices on or before the 28th day..
We always try and process orders as quickly as possible but please allow up to 28 days for your physical order to be delivered. Software products that are supplied as a download will be available immediately after an order has been completed and the PayPal checkout system has returned you to our website.