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 Post subject: New install error
PostPosted: Tue Dec 10, 2013 9:48 pm 
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Joined: Sun Dec 28, 2003 12:12 pm
Posts: 32
Location: Newark
Hi
Just re-installed VA StrongArm on a new computer running W7. The install from the cd went ok and the requested unlock code seemed to work, however when I try to run VA I get a windows error message: 'Acorn RiscPC Emulator with Risc OS Adjust has stopped working'. If I look at the error detail the two things that stand out are:
Problem event name - Appcrash
Fault module name - atapicd.dll
Can I resolve this problem.
JV
p.s. Checked the W7 error help instructions on this website but with no luck so fare.


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 Post subject: Re: New install error
PostPosted: Wed Dec 11, 2013 1:37 pm 
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Joined: Thu Nov 29, 2007 11:42 pm
Posts: 82
Things that come to mind are:

- Does the atapicd.dll file exist? AFAICT it should be in something like the C:\Program Files\VirtualAcorn\VirtualRPC-AdjustSA\Plugins\atapicd folder.

- Can you install (or overwrite it) from a backup copy?

Fingers crossed

Alex Hamilton
pp T.O.M.S.


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 Post subject: Re: New install error
PostPosted: Wed Dec 11, 2013 1:43 pm 
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Joined: Thu Nov 29, 2007 11:42 pm
Posts: 82
Drat, silly me, I thought it rang a bell.

See the post and Aaron's reply about atapi-incompatible optical drives on viewtopic.phpf=12&t=595

HTH!

Alex


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 Post subject: Re: New install error
PostPosted: Wed Dec 11, 2013 11:03 pm 
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Joined: Sun Dec 28, 2003 12:12 pm
Posts: 32
Location: Newark
Hi
Looked at the link viewtopic.phpf=12&t=595 and did what was suggested, using Teamviewer to the remotely link to the machine at work. VA loads and runs ok but I will need to check it out next time I'm at work.

Thank for the in solving the problem.

JV


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